What They’re Saying...

The process started approximately 2 years ago when my husband and I were planning to make the Newport, RI area the place in which we would live happily ever after.  Newly married, my husband being from Dallas TX and I from Cranston RI, we had only known Newport for the summertime fun that most people come to enjoy. We were recommended by a friend to seek out Kristin Parella from Lila Delman Realtors.I remember my first meeting with Kristin; it was like meeting up with an old friend that I hadn’t seen in years. She was pleasant and very welcoming.  Her enthusiasm for wanting to help us find that perfect home was why we were confident that she would succeed in doing so.  Well, we weren’t the easiest couple to please; we knew exactly what we wanted and what we didn’t.  We were not going to settle for anything less than what we knew would make us happy.  And Kristin knew right from the beginning and throughout the entire process what houses would catch our eye and which ones didn’t. Not only did we learn about the homes in the Newport area from Kristin, but she taught us about life in Newport County. The more we learned from Kristin, the more we knew we had made the right decision in moving to the Island.We found Kristin to be a highly attentive agent, almost as if we were her only customers, although we knew that was not the case. She returned all phone calls and emails the same day. She would drop everything and had all the time we needed to make us feel comfortable. We never felt neglected or unimportant.  Her professionalism and infectious free-spirited personality is why I would highly recommend Kristin to anyone wanting to make the Newport area their next place to call home.  She is hands down the best in her business.Thanks to Kristin we got our keys last week…the keys to our forever-after home.  And not only do we now have the house of our dreams, but we have a new friend too.

Middletown, RI

Working with Kristin was fantastic. She is the consummate professional with a wonderfully personal touch. We wouldn't' hesitate to use her again on any of our residential real estate needs.

Newport

We started working with Kristin when we decided to make a move to West Coast. We put our house on market both for rent and sale. We had a lot of worries about the outcome we would have. Kristin helped us keep our sanity and made sure that our house didn't turn out to be one more burden on us. She is incredibly patient and very generous. She approached to marketing of our house as if it was her own. She went out of her way to make sure that our tenants (which she found within no time before we even moved out) were satisfied. She made it as easy as possible on us, when actually things were not that easy. She looked out for our best interest more than hers. We highly recommend her.

Portsmouth, RI

I wish to say the performance of your broker Kristin Parella, regarding the sale of our apartment in Moorland Farm, was an experience of the perfect broker. Kristin went out of her way in so many areas to accommodate both us and the buyers. We were so lucky and happy to deal with her... on top of every situation every minute and so understanding of everyone's feelings. So happy to have found her as our broker.

Harold & Joanne Paull; Palm Beach, FL

We had to work at a beak neck in order to secure our new home. The market seemed fluid and we need the full attention of our agent as well as complete responsiveness. Kristin was exceptional in communicating as well as shepherding the deal through fruition. If you need an agent who is committed to representing your interests and who is trustworthy , Kristin is the one. Highly recommended.

John & Maureen Orrico; Newport, RI

Kristin has a great eye and a vision. After a long dry spell, she had multiple offers on our condo the first day! She was reliable and responsive throughout the sale and left out no detail.

Elena Kissel; Newport, RI

If you want a realtor who is aware of all the intricate details of real estate in Rhode Island and who is a detail-oriented professional, look no further.My wife and I used Kristin Parella as a buying agent recently. From the initial communication on the telephone right through the end of the transaction, she was compassionate, helpful and a very effective communicator. Kristin instilled in me a confidence that she knew her craft and acted professionally. I was always able to reach her with questions, and she would always have an answer or could get the answer to me quickly.I have already spoken highly to friends and colleagues regarding Kristen Parella’s effectiveness as a realtor. I have dealt with other realtors who, for one reason or another, have left me feeling frustrated or confused. That was not the case with Kristin. I always knew where I stood, and I got detailed answers in a timely, professional manner. Also, she always looked out for our best interests - she can be tough when she needs to be.

David Hoffer; Hopkinton, RI

Hard to put in words how much We enjoyed getting to know Kristin and work with her over the past several years.Kristin Parella gave us truly personalized attention and outstanding service. Her thorough knowledge of Rhode Island real estate helped us find the right property (and avoid some serious missteps).  Kristin was such a pleasure to work with.  She took time to explore our wish list and kept us on track for the goal.  As out-of-state buyers, Kristin was always there for us and would jump on prospective opportunities.  When we finally found the right house, Kristin moved swiftly so we were first in the door and successful in a multi-bid situation.  It was a great experience working with Kristin! 

Harry & Jennifer Winograd; Alpharetta, GA

I would like to thank Kristin Parella for all the hard work she put in to bringing a buyer to my house as a buyer's representative. In addition to bringing a buyer, she was able to assist me in setting a price for my property that was in line with the pricing trend for Poppasquash properties. Thank you for the great job you did for the buyers in a difficult market.

Michele Kearney; Bristol, RI

Kristin not only helped us sell our Middletown home, she also helped us find our new Jamestown home. She is incredibly patient and persistent. We loved working with Kristin.

Paul & Gail Frechette; Jamestown, RI

When the time came to sell our house, the best decision we made was choosing Lila Delman Real Estate to represent us.  Their agents, Kim Doherty and Kristin Parella, guided us through all the ups and downs connected with selling a house.  Kristin became our go-to person for all our many questions.  Her helpful advice and steady encouragement buoyed us during this process. Without her, we doubt that all would have run as smoothly as it did.  Our house sold at the price we wanted, thanks to them.

Fran & Bill Amanna; Bristol, RI

Kristin did a fantastic job in finding the right home for us in Bristol, Rhode Island. She understood exactly what we were looking for and was persistent in keeping us aware of what was available in our price range. She knows the RI market as well as anyone and also knows the history, culture and unique qualities of the towns in her area. Her insight was important because we were not from the area. Kristin comes with the highest of recommendations from me and my entire family.

Garry McAvoy; Charlotte, NC

Kristin was our associate from Lila Delman Real Estate. Kristin performed above expectation and was always in communication with us. She invested her heart in to selling our condo to the perfect buyer. She hired a fantastic photographer that drew in more potential buyers than we could have imagined. Thank You. Thank You! Thank You! Job well done! Kristin is phenomenal; you won't be disappointed.

Hugh Mellor; Newport, RI

We would like to recognize and thank Kristin Parella for the excellent job marketing and selling our Middletown, RI home in a very tough market. Kristin was very enthusiastic and professional. She notified us of showings and of the feedback afterwards. Kristin promptly returned our phone calls consistently and thoroughly answered our questions.....even if we had asked that same question previously. The fact that Kristin kept in such close contact with us was very important to us. Kristin was very dedicated to selling our property and expertly guided us through the entire process. We certainly recommend Kristin for any real estate needs. Thank you, Kristin. Well done!

David & Francesca; Wrentham, MA

Kristin Parella was the best realtor I have ever worked with! We recently bought a home in Newport and she worked so hard for us, educating us on the market and the area. When we finally found the right fit, we felt confident to bid having had her as our resource during the hunt. There was no pressure, no worries... just lots of fun and a new friend.

Marla Pyle; Worcester, MA

Dear Ms. Delman - As you know, the closing on my new home was completed last week. The closing was pleasant and as every real estate professional prays for, uneventful. As you may not know, however, the negotiations and mood leading up to the closing were anything but positive and stress-free. Often I was seconds away from pressing the Send button on a drafted I’m done letter, which would have quickly ended my frustration and terminated this transaction. I have Kristin Parella to thank for keeping me focused and on track and, ultimately, for now being the happy owner of a great house. From the moment I walked into your offices in August, Kristin has been fantastic in so many ways. Notably, she had been a terrific companion through an arduous journey with very difficult sellers, always upbeat, informative, steady and tireless in her task. It was comforting to know that I had someone aware of, and protective of, my best interests of all times. As an experienced transactional attorney (in NYC), I recognize those fellow real estate experts who are gifted in their field. Kristin is one of them, and I wanted to acknowledge her talents and to thank you for having her there to help me. Sincerely, Richard Ehrlich

Richard Ehrlich; New York, NY

We want to thank you for the zeal you brought to selling our home.  We were impressed with your creativity, your enthusiasm for your work and your passion for our home. You took a personal interest in us, and our property, and went above and beyond the normal duties of a realtor. You became family and represented our property as if it were your own.  We could not have had a better partner.

Bob & Mary Jane Newbert; Bluffton, SC

I would like to take this opportunity to acknowledge Kristin for the excellent support she provided in my recent successful search for a property in Newport. Kristin seemed to know what I wanted before I did and is very astute in identifying what would make her client happy! While representing me, even though in her gut she knew that particular properties I initially put on my viewing list would not satisfy me, she would still present them in a positive manner letting us decide that they really weren’t what we were looking for. Then of course Kristin went to work showing us properties we would certainly like. Kristin is not only very knowledgeable of the properties, but once decisions are made also helps to guide one though the various little peculiarities that are presented at various times during the offer, purchase and eventual closing cycles of a property. In closing I highly recommend and thank Kristin for all the help she provided

Dino Genova; Forked River, NJ

We would like to express our appreciation for the outstanding efforts of your Sales Associates Kristin Parella and Shari Dailey in helping sell our home at 10 Sunset Road in Bristol, Rhode Island. We worked with representatives from other real estate firms but they did not provide the assistance nor generate the interest, traffic, or offers we thought our property warranted. We turned to Lila Delman Real Estate for assistance and fortunately connected with Shari and Kristin. They are very familiar with Bristol’s Highland community. They not only understood and appreciated the amenities provided in the Highlands but exhibited a genuine excitement in marketing our home. Our home was listed in all the typical outlets. However, Kristin and Shari went beyond the expected, took the initiative, and got our home highlighted in both the Providence Journal and the East Bay News as ‘Home of the Week’. We live in Philadelphia and had difficulty attending to all the details that require attention when selling a property from afar. Kristin and Shari gave us peace of mind and kept us up to date on all activity. They not only made helpful suggestions for showing the property to the best advantage but once again took the initiative in connecting us to local service providers for grounds maintenance, donations of furniture, and provided access to the house for repair services. When it came to completing the sale, they coordinated efforts for inspections, helped identify local legal assistance, and oversaw the closing itself. All these efforts were helpful in marketing and selling our property. However, what stands out is their enthusiasm in giving us the support and confidence in making a successful sale happen. They not only provided valuable assistance as consultants in evaluating various offers but also gave us their energy, encouragement, and good cheer. We could not be more satisfied with their services. Kristin and Shari are outstanding representatives for Lila Delman Real Estate.

Thomas Dimieri; Bristol, RI

She was thorough and informative, always one step ahead of us. The Lila Delman team is very lucky to have her. We were comfortable with her professionalism, but even more impressed with her personal approach. Our confidence in Kristin allowed us to give her Power of Attorney in representing us at the closing. Well done Kristin!

Buyers; Newport, RI

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